Request RMA

Return Policy

  • Full-priced merchandise may be returned for refund if the item is defective, or unwashed and unworn with original tags.
    Return Request must be submitted within 30 days of the date the item is shipped out from our warehouse. Sale or clearance merchandise cannot be returned for refund.
  • We will not accept any returns without Your Order Number. Returns without Your Order Number may result in no refund.
  • Refund will be credited in the original payment form. Please allow us 7-10 business days upon receipt of returned merchandise at warehouse.
  • Shipping & Handling charge of original purchase order will not be refunded.
  • Shipping cost for return is at your expense.
  • MIKI HOUSE Americas, Inc. is not responsible for the lost or damaged items during shipping back to the warehouse.
  • We accept returns of the items that are purchased on only.
    Merchandise purchased from our stores is not returnable in this method. Please contact the store you originally purchased from.


Unfortunately, we are currently not accepting exchanges on  Please contact for assistance.

Guest Order
If you have placed order as guest user, please enter Order Number and Email which has been used for the order.