Terms & Conditions
www.mikihouse-usa.com (the "Website") is owned by and/or operated by MIKI HOUSE Americas, Inc. (hereinafter "MIKI HOUSE"). If you have any question or complain regarding the Website or these terms and conditions, you can contact us at:
MIKI HOUSE Americas, Inc.
14 Cortlandt Street, Suite 2S-1
Mt. Vernon, NY 10550
B. USAGE OF WEBSITE
- These terms and conditions and any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together the "Terms") apply to your use and access to the Website and any other website or application permitting you to place an order with MIKI HOUSE for any products and services (such websites and applications being the "Applications" for the purpose of these Terms) including all orders submitted by you for any products or services made available by us for purchase over the Website and/or the Applications. As the context requires, references to “Website” in these Terms shall also include Applications as applicable. By accessing this Website and/or Applications you acknowledge that you have read, understand, and agree to be unconditionally bound by these Terms and we therefore advise you to read these Terms carefully and to save or print a copy of these Terms and Conditions for future reference. If you do not agree to these Terms, you must cease using and accessing the Website and all Applications immediately. The Terms may be changed and updated from time to time and any changes will be effective from the publication of the amended Terms on the Website or relevant Application. Please note that all options available on our Website may not be available on any Application or the Website accessed using a mobile device.
- Please note that these Terms do not affect your statutory rights as a consumer.
- You agree that the information you provide when you register on this Website is not misleading, true and accurate in all respects and you will notify our customer service team of any changes to that information.
- We may change, withdraw, or suspend access to this Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.
- This Website may include links to other websites or resources ("Linked Websites"). MIKI HOUSE has no control over the content of Linked Websites and you agree that, should you access a Linked Website using a link from this Website, MIKI HOUSE is not responsible for the availability of the Linked Websites, and is not liable in any way for the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites or the use that such Linked Websites make of your personal information. Furthermore, MIKI HOUSE will not be responsible for any offence, damage or loss caused by or connected to the use or reliance on such Linked Websites or the content thereon.
- MIKI HOUSE may deny you to access to this Website for publication at any time in its sole discretion. Examples of when we may so deny you to access include but not limited to where we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or is not respectful to others.
- You hereby agree to be responsible to MIKI HOUSE for and indemnify, defend and hold harmless MIKI HOUSE and keep MIKI HOUSE indemnified against all costs, damages, expenses, losses and liabilities (including reasonable attorney's fees) incurred and/or suffered by MIKI HOUSE as a result of any claim in respect of your use of the Website or any activity related to your account by you or any person other than MIKI HOUSE.
- The Website and its services are not directed toward children under the age of 13. If you are under the age of 13, you are not permitted to use the Website or its services.
C. PURCHASE OF PRODUCTS
- ACCEPTANCE OF ORDERS
All information on the Website is an invitation to treat only and is not an offer or unilateral contract. You agree that your order is an offer to purchase the products listed in your order (the "Products") from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason without liability to you.
After submitting an order to us, we will send you an order confirmation email with your order number and details of the Products you have ordered. Please note that this email is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of a contract of sale between us and you will not take place unless and until we have sent you an email confirming that the Products have been dispatched ("Order Shipping Confirmation").
When placing an order for the first time, you may be required to or may be offered the option to register with us and complete certain required fields on an order form. We may provide you with and/or ask you to use identifications and passwords and other means for you to be able to access certain areas of the Website, such as the My Bag section of the Website ("Secure Access"). When we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times. You shall comply with all security directions and/or recommendations given by us and inform us immediately if you become aware of or suspect any unauthorized use of the Secure Access or if the Secure Access becomes available to an unauthorized party. Without prejudice to our other rights and remedies, we may suspend your access to the Website without liability to you, if in our reasonable opinion, such action is necessary for safeguarding the Website.
In the event prolonged inactivity causes your connection to the Website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping bag and on your Wishlist are not reserved and may be purchased by other customers.
Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.
You will only be charged for products (together with the relevant delivery charges and applicable sales tax, if any) when they have been dispatched to you
While all the Products sold through the Website will always correspond with their description, variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view our Website may mean that the colors, fabrics and designs of the Products displayed on our Website and the Products received by you may differ in appearance in minor respects.
We do not accept orders where the corresponding delivery address you give is that of an entity or individual providing freight forwarding services. In the event that we do accept any order and we subsequently become aware that the corresponding delivery address for such order is that of an entity or individual providing freight forwarding services, we shall be entitled to cancel such order upon notice to you by email or telephone.
We may need to verify information you provide before we accept an order, and may cancel or limit an order any time after it has been placed.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at them time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, re-sellers or distributors.
If payment has already been made and your order is cancelled or limited, we will refund you any payment made for the[Product] that will not be shipped due to cancellation or limitation of an order in the same tender as the original purchase.
All prices of Products on this Website are stated in United States Dollars and are the price for the Products only. They do not include any applicable sales tax payable. They do not include the charge for delivery. Please see “Shipping”page for the details of the delivery charges.
MIKI HOUSE may vary the prices of Products listed on this Website at any time and without any notice.
The terms contained in the promotion details apply to all promotional offers.
- PAYMENT TERMS
The total cost of your order will be the purchase price for the Products, plus any delivery charge, and applicable sales tax, if any.
Please note that we accept payment in United States Dollars.
You confirm that the credit card that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. All credit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
If your credit/debit card is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the currency of your card. Such final price is calculated and charged by your card issuer or bank and therefore we shall not be responsible for any cost, expense, charge or other liability which may be incurred or suffered by you as a result of your card issuer charging you in a different currency other than the currency of your purchase as displayed on the Website.
- DELIVERY, TITLE AND RISK
Orders will be sent to the delivery address that you have given on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete.
Title in the Products will pass to you on the later of:
(a) the date on which we receive payment in full for such Products; and
(b) the date and time of delivery of such Products to your nominated address
Once a Product has been received by you, all risk of damage to, or loss of, the Product shall pass to you.
- 5. RETURNS
Should you wish to cancel or return any Products, you may only do so in accordance with our Returns and Refund policy.
D. MIKI HOUSE REWARDS CLUB
Participation the MIKI HOUSE Rewards Club point program (“Program”) and the benefits of the Program are offered at the sole discretion of MIKI HOUSE. Eligible customers may enroll. Program is valid for the transactions on mikihouse-usa.com online store only. Transactions at any other stores including at MIKI HOUSE boutiques in the department stores, the corner stores at our partner retailers, and the international physical stores and online stores are not valid. Upon enrolling, you will be assigned a MIKI HOUSE Rewards Club account (“Points Account”). As you shop, you accumulate points in your Points Account from time to time, which you may use to shop at mikihouse-usa.com.
Only customers over 18 years of age with a valid address in the United States and United States territories may become members in the Program. Corporations, associations and other groups may not participate. MIKI HOUSE reserves the right to disqualify any person from participating if, in our sole judgement, that person appears to be violating these Terms & Conditions, making purchases for a business or for resale, Manipulating the Program, making excessive returns or otherwise acting inconsistent with the Program’s intent. If a member is disqualified, they forfeit their points balance.
- 3.TIER MEMBERSHIP
A “One Star” tier membership is the base membership level in the Loyalty Program. Upon reaching certain milestones, a member will earn higher membership status, such as “Double Star” or “Triple Star”. The requirements for earning higher status and its benefits are set forth below. If the total purchase amount for the past year does not meet the current tier standard, you will lose a star(s).
|One Star||Double Star||Triple Star|
||Free to join
|Rewards Points||$1 = 1 point||$1 = 2 points||$1 = 3 points|
|Welcome Bonus Points||300||500||1,000|
- 4.CALCULATION OF POINTS
The amount of your purchase of merchandise is calculated into points, as set forth Article 3 above. We may offer more points per 1 dollar from time to time as a limited time promotion. When you return a purchase, the same calculation is used to determine the number of points that will be removed from your Points Account Balance. If you do not have enough points in your account, we will reduce the amount you receive for your return by $0.02 (2 cents) for every 1 point earned on your returned merchandise. If we deactivate your Points Account due to abuse or manipulation of the Program, your membership in the Program will terminate immediately and your Points Account Balance may be forfeited.
- 5.REDEEMING POINTS
You can redeem your points once your point balance exceeds 500 points. 1 point will be redeemed to $0.02 (2 cents) coupon and you may redeem maximum 5,000 points ($100 value) per redemption. The redeemed coupon will be expired in 6 months and may be used on mikihouse-usa.com online store only.
- 6.TERMINATION OF OR CHANGE IN PROGRAM
MIKI HOUSE may terminate the Program at any time, with or without notice, which may result in loss of accumulated Points Account Balance. MIKI HOUSE reserves the right to limit, delete or change any of the rules, terms, conditions and benefits of the Program at its sole discretion, with or without notice. MIKI HOUSE has the right to close your Points Account for any reason.
- 7.OTHER TERMS
MIKI HOUSE is not responsible for lost, destroyed, stolen or expired Account Value and will not be credited back to your Account Balance. Program void where prohibited by law. Account Balance is not transferable in the event of death, as part of a domestic relations matter, or for any reason. Events beyond MIKI HOUSE’s control, such as computer equipment or electronic data transmission failure, strikes, acts of God, civil disturbance, terrorism or war, which may materially affect our ability to perform, will allow us to suspend or terminate the Program.
- 8.CHANGE TO YOUR POINTS ACCOUNT INFORMATION
You must inform MIKI HOUSE of any change in your name or the address, phone number and email address associated with your Points Account. Please write to MIKI HOUSE, 14 Cortlandt Street, Suite 2S-1, Mount Vernon, NY 10550, or email at firstname.lastname@example.org to update.
- INTELLECTUAL PROPERTY
This Website and all content (including, but not limited to, logos, text, data compilations, graphics, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof) available on this Website (the "Content"), is either owned or licensed by MIKI HOUSE, and is protected by applicable copyright laws and other intellectual property laws and treaties around the world. All such rights are reserved.
The "MIKI HOUSE" trade mark, whether they are figurative or not, and all other marks, trade names, service marks, brand names, business names, illustrations, images, logos which appear on our Products, Website, accessories or packaging, whether registered or not (the "Trade Marks"), are and remain the exclusive property of MIKI HOUSE and/or its licensors and are protected by applicable trade mark laws, regulations, directives, rules, and treaties around the world. All such rights are reserved.
All other intellectual property rights (including, without limitation, registered or unregistered designs, copyrights, trademarks, patents, service marks, logos, trade dress, trade names, trade secrets, inventions, know-how, and moral rights) in or related to the Website, the products depicted and/or available on the Website and any accessories, stationery, packaging or ancillary items connected to such products, your order or the Website (the "Intellectual Property Rights") are and shall remain the exclusive property of MIKI HOUSE and/or its licensors and such Intellectual Property Rights are protected by applicable intellectual property laws, regulations, directives and treaties around the world. All such rights are reserved.
You agree you shall not
(a) use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Website or its Contents;
(b) engage in spamming or flooding;
(c) remove any copyright, trademark or other proprietary rights notices contained on the Website or in the Content;
(d) harvest or collect information about the Website visitors or members without their express consent;
(e) cache, upload, post, or transmit any content that you do not have a right to make available (such as the intellectual property of another party);
(f) sub-license, sell, reverse engineer, decompile or disassemble any portion of the Website or Content;
(g) bypass any measures used by us to prevent or restrict access to the Website or portions of the Website; or
(h) use the Website or Content for any unlawful purpose.
MIKI HOUSE endeavors to ensure that the information posted by it on this Website is accurate and complete. MIKI HOUSE does not, however, guarantee that the Content or any other information available on the Website is accurate and/or error free, MIKI HOUSE does not promise that the functionality of the Website or Content will be error free or that the Website, Content or the server that makes it available are free of viruses, malicious code or other components which are potentially harmful. MIKI HOUSE recommends that all users of the Internet ensure they have up to date virus checking software installed.
We reserve the right to limit the availability of the Website and/or the provision of any Content, service, program, video or other product described thereon to any person, geographic area or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any such service, program, video or other product that we provide.
- EXCLUSION OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MIKI HOUSE AND MIKI HOUSE'S AFFILIATES, DEALERS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DISCLAIM AND EXCLUDE ALL OTHER TERMS, CONDITIONS, REPRESENTATIONS, AND WARRANTIES IN RELATION TO THE WEBSITE, CONTENT, USER CONTENT, PRODUCTS AND SERVICES WHETHER EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, ACCURACY, TITLE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF PERFORMANCE OR COURSE OF DEALING OR USAGE OR TRADE PRACTICE.
THIS WEBSITE AND THE CONTENT IS PROVIDED AS IS, AS AVAILABLE WITH ALL FAULTS. MIKI HOUSE AND MIKI HOUSE'S AFFILIATES, DEALERS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DO NOT WARRANT THAT YOUR USE OF THE WEBSITE OR THE SERVCES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, THE SERVER(S) ON WHICH THE SITE IS HOSTED OR SOFTWARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE WEBSITE, AND ALL CHARGES RELATED THERETO. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE, CONTENT, AND THE SERVICES AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT OF MIKI HOUSE OR MIKI HOUSE'S AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS, MEMBERS OR VISITORS, WHETHER MADE ON THE WEBSITE OR OTHERWISE, SHALL CREATE ANY WARRANTY. YOUR USAGE OF THE WEBSITE AND ANY CONTENT PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK.
- LIMITATIONS OF LIABILITY
Nothing in these Terms limits or excludes our liability: (i) for death or personal injury caused by negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) for any other liability which cannot be limited or excluded by applicable law.
Subject to Section D(4.1) above, MIKI HOUSE and/or MIKI HOUSE's directors, officers, employees, consultants, agents and other representatives will not be liable, whether in contract, in tort (including, without limitation, negligence), or otherwise arising out of or in connection with these Terms, Content, User Content, or product or services on this Website for any:
(a) economic losses (including, without limitation, loss of income, revenues, data, goodwill, actual or anticipated profits, contracts, business, opportunity or anticipated savings or other intangible losses);
(b) loss of goodwill or reputation; or
(c) special, indirect, consequential, special, exemplary, punitive losses or damages suffered or incurred by you arising out of or in connection with these Terms, this Website, Content or User Content contained on the site, any linked site or any service or products purchased or provided through this Website, under any contract, negligence, strict liability or other theory.
Subject to Sections D(4.1) and D(4.2) the sole and exclusive and maximum total liability under these Terms of MIKI HOUSE and/or MIKI HOUSE's directors, officers, employees, consultants, agents and other representatives, whether arising under contract, tort (including negligence), strict liability, or breach of statutory duty or otherwise shall in no event exceed 100% of the price of the Product paid by you that you have purchased from MIKI HOUSE through the Website during the six month period preceding the date on which the claim arose.
This Section D(4) does not affect your statutory rights as a consumer.
- DATA PROTECTION
- ASSIGNMENT, SUBCONTRACTING ETC
We reserve the right to transfer, assign, or sub-contract all or any of our rights and obligations under these Terms provided that your rights under these Terms are not affected. You may not assign, sub-contract, or otherwise transfer any of your rights or obligations under these Terms without our consent in writing.
- AMENDMENTS TO THESE TERMS
We reserve the right to make changes to these Terms at any time. You, and any contract of sale between us, will be subject to the version of these Terms in force at the time you order the Products in question from us. Any changes we make will be effective immediately upon notice, which we may provide by means including, without limitation, updating the Terms on the Website or posting a notice on the Website. Your continued use of the Website after such update or notice will be deemed acceptance of such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these Terms. The revised Terms or Privacy Statement will be effective when posted. If we make changes to these Terms or our Privacy Statement and you continue to use our Website, you are agreeing to the revised Terms and our Privacy Statement.
- EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause, which is beyond our reasonable control. The timeframes given for the delivery of the Products ordered by you are estimates only. You acknowledge and agree, time is not of the essence.
Each provision of these Terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable form and not affect the enforceability of any of the other provisions of these Terms.
- GOVERNING LAW AND JURISDICTION
These Terms supersede any other prior versions of these Terms between you and MIKI HOUSE. These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to the principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to the Web Site or these Terms shall be brought only in the courts of the State of New York.
- ENTIRE AGREEMENT
These Terms and any document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any contract.
We each acknowledge that, in agreeing to these Terms, (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty ("Representations") of any person (whether a party to that contract or not) other than as expressly set out in these Terms.
You agree that the only rights and remedies available to you arising out of or in connection with a Representation shall be for breach of contract as provided in these Terms.
- WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This Section does not affect your statutory rights.
All notices given by you to us must be sent to MIKI HOUSE at 14 Cortlandt Street, Suite 2S-1 Mt. Vernon, NY 10550, United States or email@example.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in Section D(11) above. Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, such e-mail was sent to the specified e-mail address of the addressee.
If we fail, at any time during the term of our contract, to insist upon strict performance of any of your obligations under the contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled pursuant to the Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Section D(12) above.
(Updated May 1, 2021)